Cybersecurity

Every business possesses information they can’t afford to lose, and yours is no different. It’s especially true if you handle customer or patient payment data, or any other kind of Personally Identifiable Information (PII). That’s the stuff hackers crave, because it has value -- either on the black market or as an extortion tool.

Data is currency that can be seized by hackers who have placed “ransomware” on your network, and it does exactly what you’d think. It takes companies’ data hostage and denies access until a hefty ransom is paid. So to stay safe, businesses in the E-Commerce, finance, and healthcare sectors in particular need to protect themselves.

Ask yourself if your employees know about all the online threats lurking just outside your network’s door and what their responsibilities are with respect to keeping them out. If you aren’t 100% sure that they do, it might be time to speak to an expert.

You can expect two things every time you call in for assistance. One: the technician assisting you will conduct a prompt, yet thorough, evaluation of the symptoms you describe. And two: they will get to work on a cure just as soon as the underlying cause is clear.

Whatever your issue may be, it will be addressed systematically so nothing is overlooked and so you understand exactly what’s being done. Transparency when delivering IT support helps build rapport and makes future discussions of similar problems progress faster.

The best part about our 24/7 Helpdesk isn’t necessarily that your employees can call at any time. It’s that their calls will be received by certified computer technicians with knowledge of your company’s IT needs -- either from prior first-hand experience or from our company dashboard.

Network optimization makes data move faster, which sounds technical but really just means when employees use their software apps, send emails, and log in to any of your business platforms there won’t be delays in processing or waiting around.

And when they’re working hard, delays and waiting really adds up over the course of a day, week, or year. So by eliminating network weaknesses, you will see better productivity long-term, and users won’t feel frustrated by stoppages and interruptions.

When an office’s network bandwidth is maximized and the connections between employees’ computers and the company’s servers are optimized, downtime and “waiting for a connection” time approaches zero.

Switching to VoIP is easy, and in addition to the ways it helps employees be more productive, it also saves businesses lots of money. Call quality is great, management is simple, adding new users is a breeze, and calling rates over the Internet are much cheaper.

One remarkable feature of VoIP phone systems is Find Me/Follow Me. It basically eliminates missed calls for good by routing employees’ desk extensions to any other device using a “virtual number” that will ring in multiple locations simultaneously or sequentially.

VoIP wouldn’t be an upgrade for upgrade’s sake. It will give you a high-performance phone system that guarantees prospects can reach you easily, customer service strengthens, and employee communications flourish.

Disasters come in many shapes and sizes, but as long as your network and servers are backed up your business will survive pretty much anything. Whether it’s a virus, ransomware, a server crash, or lightning bolts, a backup & disaster recovery solution allows you to get back online fast.

Systems Chief will provide the technology you need for total peace of mind, plus installation, maintenance, and training so everything is “always on” and you can ensure your databases, software applications, operating systems, and emails are properly saved and stored.

Your employees rely on data to complete just about every task they perform, so if it’s ever not available your company can suffer serious losses. Are you 100% certain your current data management plan includes proper backups and recovery options?